17be Terms & Conditions
Please read all the terms below carefully before using this platform. By creating an account or using our services, you agree to these terms.
1 Introduction & Applicability
These Terms and Conditions ("Terms") apply to the 17be platform and all services provided under it. By accessing 17be through its website, mobile version, or any digital channel, or by creating an account, you are considered to have fully accepted these Terms.
17be reserves the right to modify these Terms at any time. Updated Terms take effect as soon as they are published on the website. Continued use of the platform after any changes means you have accepted the revised Terms.
Important: This platform is for users aged 21 and above only. Managing an account on behalf of a minor is strictly prohibited.
2 Account Registration & Eligibility
To create an account at 17be, the following conditions must be met:
- The applicant must be at least 21 years of age.
- Each person may operate only one account. If multiple accounts are detected, 17be reserves the right to close all accounts and forfeit any balances.
- All information provided at registration must be accurate, complete, and up to date.
- It is the user's responsibility to keep their login credentials confidential. This information must not be shared with any third party.
- Accounts may not be transferred or sold to anyone else.
If account verification is required, 17be may ask you to submit an identity document or other supporting documents. Withdrawals may be put on hold until verification is complete.
3 Deposit & Withdrawal Policy
To make all financial transactions on 17be safe and convenient, four mobile banking methods are supported: bKash, Nagad, Rocket, and Upay.
- Minimum deposit: ৳500 per method.
- Minimum withdrawal: ৳500.
- Withdrawal time: Generally completed within 30 minutes to 3 hours.
- Deposited funds will be returned only to the same account from which they were sent.
- For any transaction errors or delays, our support team is available 24/7 via live chat.
All transactions are secured with SSL encryption technology. 17be follows international standards to prevent money laundering.
4 Bonuses & Promotional Offers
Each bonus offer at 17be has its own terms. The general rules are as follows:
- A welcome bonus of 100% on the first deposit is available, up to a maximum of ৳8,000.
- To withdraw a bonus, you must wager 20 times the bonus amount. For example: a ৳1,000 bonus requires a total of ৳20,000 in wagers.
- Wagering is calculated on the bonus amount only, not on the deposit amount.
- Multiple bonuses cannot be used at the same time unless the terms of a specific bonus explicitly state otherwise.
- In the event of a bonus terms violation, 17be reserves the right to cancel the bonus and any associated winnings.
- Each bonus has a set expiry period. Expired bonuses will be cancelled automatically.
The detailed terms of bonuses may change at any time. For the latest information, check the specific page for each offer or contact our support team.
5 Gaming & Betting Rules
To enjoy casino games, sports betting, and live gaming at 17be, the following general rules must be followed:
- All games are conducted fairly and impartially. Certified Random Number Generator (RNG) technology is used to ensure fair play.
- If a technical error causes the outcome of a game to be uncertain, 17be reserves the right to cancel that round and refund the wagered amount.
- Using bots, scripts, or any automated software to play games is strictly prohibited.
- Collaborative betting, match fixing, or any form of dishonest conduct will result in permanent account closure and forfeiture of balances.
- All decisions regarding sports betting markets are final and are made by 17be.
6 VIP Program & Rewards
17be's VIP program has four tiers. Each tier comes with a weekly cashback benefit:
- Bronze: Up to 0.4% weekly cashback.
- Silver: Up to 0.8% weekly cashback.
- Gold: Up to 1.1% weekly cashback.
- Platinum: Up to 1.5% weekly cashback.
Advancement to a VIP tier depends on overall activity and is determined at 17be's discretion. Cashback terms are subject to change.
7 Responsible Gaming Policy
17be believes gaming should be a source of entertainment, not a cause of financial hardship. Towards this goal:
- Users can set their own deposit limits.
- There is an option to temporarily suspend an account for a set period if needed.
- For permanent self-exclusion, users can contact our support team.
- If any signs of gaming addiction appear, seeking professional help is strongly recommended.
For more details, visit our Responsible Gaming page.
8 Account Closure & Restrictions
In any of the following situations, 17be reserves the right to temporarily or permanently close an account without prior notice:
- Violation of any clause of these Terms.
- Providing false or misleading information.
- Evidence of fraudulent activity or bonus abuse.
- Operating multiple accounts.
- Managing an account on behalf of a minor.
- Evidence of money laundering or suspicious financial activity.
Upon account closure, any legitimate and confirmed balance (if present) will be returned, however bonus funds and associated winnings will be forfeited.
9 Copyright & Intellectual Property
All content published on the 17be website — logos, designs, graphics, text, software — is the intellectual property of 17be. Reproducing, distributing, or using any part of this material for commercial purposes without prior written permission is prohibited.
Intellectual property related to game content belongs respectively to Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and other respective provider companies.
10 Privacy & Data Protection
Full details of how user personal data is collected, stored, and used can be found in our Privacy Policy. Key points:
- Personal data is not sold or misused with any third party.
- All data is kept secure using SSL encryption technology.
- In cases of legal obligation, data may be shared with the relevant authorities.
- Users may request to review, correct, or delete their personal data.
11 Limitation of Liability
The 17be platform provides its services "as is". 17be is not liable for the following:
- Losses caused by internet disconnection or technical errors.
- Losses resulting from theft of user account credentials or unauthorised access, where the user has not taken adequate precautions.
- Technical issues on the part of third-party game providers.
- Force majeure events — natural disasters, war, government restrictions.
12 Dispute Resolution
For any dispute or complaint, please contact 17be's support team first. Our team is available 24/7 via live chat and by email at [email protected]. Most disputes are resolved through discussion.
Including your account ID, transaction number, and a description of the incident when submitting a complaint will help us reach a resolution more quickly.
13 Contact & Support
If you have any questions or comments about these Terms, please get in touch with us:
- 24/7 Live Chat — log in to the platform and start a chat directly
- Email: [email protected]
- Support is available in both Bengali and English